Highlands Ranch has hard water and a lot of houses from the 1990s. Both are hard on water heaters.
Highlands Ranch water heaters at a glance
| Water provider | Highlands Ranch Water (Centennial Water & Sanitation District), mostly South Platte snowmelt treated at the Blake plant |
|---|---|
| Water hardness | Hard, and it changes with the season: 2025 quarterly averages ranged from 74 to 263 mg/L. The district says water typically measures 11 to 13 grains per gallon. |
| Homes | Median year built 1998, and 44% of homes were built in the 1990s. The first residents moved in in 1981. |
| Elevation | About 5,696 feet (USGS reference point) |
| For your water heater | Sediment builds fast. Flush every 6 to 12 months, check the anode every couple of years, and descale tankless units at least yearly. A softener usually pays off. |
Sources: Highlands Ranch Water hardness · Highlands Ranch Water 2026 report · Census ACS 2019–2023 via Point2Homes · USGS elevation. Checked October 2026.
What Highlands Ranch's water does to a water heater
When water is heated, the calcium and magnesium in it drop out as sediment and settle on the bottom of the tank. The burner or lower element then has to heat through that layer, so the heater runs longer, pops and rumbles, and wears faster. Highlands Ranch Water says its water typically measures 11 to 13 grains per gallon (about 188 to 222 mg/L), with 2025 quarterly averages from 74 to 263 mg/L. Sediment builds fast. Flush every 6 to 12 months, check the anode every couple of years, and descale tankless units at least yearly. A softener usually pays off.
1990s houses and hard water
Highlands Ranch's first residents moved in in 1981, and nearly half of its homes went up in the 1990s. Those houses are on their second or third water heater, and at 11 to 13 grains of hardness a tank that's never been flushed fills with sediment fast. That's why a Highlands Ranch heater often pops and rumbles before it fails. If you're replacing one here, it's worth pairing the new heater with a softener, especially if it's tankless.
Repair or replace?
Under about eight years old, with a failed part like a thermocouple, gas valve, heating element, or thermostat, a repair usually makes sense. At about ten years or older, or with any leak from the tank itself, replacement is the better money: a leaking tank can't be fixed. You get the price before any work starts, and most replacements are done the same day they're quoted, with the old unit hauled away. A replacement is also the time to check whether you need an expansion tank (when one is required).
Gas or electric, tank or tankless
We repair and replace both gas and electric water heaters, standard tanks and tankless units. Tankless heaters scale up quickly in water this hard. Descale at least once a year, or install a softener ahead of it.
At about 5,696 feet (Highlands Ranch's USGS reference point), a gas water heater has to be rated for the altitude, and a tankless heater set for it at installation. That's above 5,400 feet, where Rinnai and Navien change their tankless settings, though elevations vary across the city. What to check at altitude.
Make the next one last
- Flush the tank every 6 to 12 months
- Check the anode rod every couple of years and replace it before it's gone
- Install a softener: at this hardness it protects the heater and every fixture
- Know where the cold-water shutoff on top of the heater is, and how to turn the heater off, before you need to
More reading: water heater leaking? what to do, no hot water troubleshooting, how long water heaters last in Colorado, why a water heater pops or rumbles, and water hardness by city. If your water is hard, a softener protects the heater and every fixture.
Recent water heater work




Photos from our own jobs. Locations and customer details are left out.
More in Highlands Ranch: all plumbing services in Highlands Ranch
